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Hi Chase, Thank you for taking the time to share your experience! We’re so happy to hear that you love our Shatterproof Jacket. I have taken a look at your order, and it doesn't look like your issue has been reported to our customer service department. If you haven't used altered or washed the item yet and you’d like to process an exchange, please don’t hesitate to contact us at firstname.lastname@example.org. We are here to help! Thank you and have a great day! Affliction Clothing