If you have any issues with any of the items you ordered and wish to start a Return, please see below for our guidelines and procedures regarding Refunds, Exchanges, and Store Credits:
Click To Begin – Start A Return
Enter your Order Number (without the AFF in front of it) and your Zip Code.
There will be step-by-step instructions where your order information, reason for the return, and printable shipping labels will be presented.
Please note, our returns are shipped back using FedEx return labels. You may drop off your return package to any location that accepts FedEx. For a full list of FedEx drop-off locations, please click here and enter your city or zip code.
Refund policy:
For exchanges of items of a different size and/or color, please follow the steps below.
1) Contact Customer Service via phone or email with your order number and note that you are requesting an Exchange. Customer Service will email you a return label.
2) Fill out the return form that came with your package and on the right side of the form, clearly list the product you are exchanging, the reason code for why, and the new product / size / color you would like instead. If you would like store credit, please note that you are exchanging for store credit. If you need another Return Form, please click here to print a copy of it.
3) Ship the item(s) back to us. If you use your own return label, please address the package to:
Affliction Clothing
Attn: Returns
1799 Apollo Ct.
Seal Beach, CA 90740
4) Once we receive any eligible return item(s) they will be inspected and processed within 2-3 business days. Exchanges may be processed for the customer during this time. If there is a partial refund due, a credit will be issued to the original form of payment minus any applicable shipping fees.
Exchange policy:
For a store credit of a returned item(s), please follow the steps below.
1) Contact Customer Service via phone or email with your order number and note that you are requesting a Store Credit. Customer Service will email you a return label.
2) Fill out the Return Form that came with your package and on the right side of the form, clearly list the product you are returning, the reason code for why, and that you want a Store Credit. If you need another Return Form, please click here to print a copy of it.
3) Ship the item(s) back to us. If you use your own return label, please address the package to:
Affliction Clothing
Attn: Returns
1799 Apollo Ct.
Seal Beach, CA 90740
4) Once we receive any eligible return item(s) they will be inspected and processed within 2-3 business days. Store Credits may be processed for the customer during this time. The store credit will be sent as an e-gift card to the email address of the original order of the item(s).
Store Credit policy:
Affliction Clothing only accepts returns/exchanges for merchandise purchased from our online store, www.afflictionclothing.com. All merchandise purchased from third party distributors must be returned to the respective distributor, according to their policies and guidelines. Merchandise purchased from Affliction Clothing retail locations can be returned/exchanged at any Affliction Clothing retail location.
If you have any questions or concerns, please feel free to contact us at 1 (855) 717-3963 or email customerservice@afflictionclothing.com