This was the second order in a row that I received with the bags ripped open and the shirts missing their original tags. I’ve ordered from your company many times before and have never experienced anything like this. Instead of taking my concerns seriously, the customer service representative was very rude and made me feel as though I was lying about what I received. As a loyal, repeat customer, I expected to be treated with respect and for my concerns to be addressed—not dismissed. This experience has been incredibly disappointing and has completely changed my opinion of your company.